Alex attended this property in Waltham Cross EN8 following an earlier visit by Shaun, who had gained access to the property during a lockout.
The homeowner was experiencing intermittent issues locking and unlocking their composite door. During the previous attendance, a fault was identified within the gearbox mechanism. Over time the issue worsened, resulting in the door becoming difficult to operate and at risk of complete failure.
Alex returned to site as he had a replacement in his van and carefully removed the handles, cylinder and locking mechanism to gain access to the faulty gearbox. The defective gearbox was then removed and replaced with a new high-quality replacement unit. All components were reinstalled, adjusted and tested to ensure correct operation.
Upon completion, the door was opening, closing, locking and unlocking smoothly, restoring the security and functionality of the property.