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Shaun and Jayden attended a property on Little Grove Avenue, Waltham Cross EN7 after the homeowner became locked out, explaining that the key would no longer operate the door from outside.
The first priority was to regain access to the property. Once inside, Shaun and Jayden began diagnosing the fault before recommending any replacement parts.
The door was tested from both the inside and outside. The inside handle operated correctly, however the outside handle would not retract the latch. This immediately indicated that the split spindle was no longer operating correctly from the outside, leading Shaun and Jayden to diagnose a failed split spindle gearbox.
As the correct replacement gearbox was not available on the van, Shaun and Jayden supplied and installed an overnight gearbox together with replacement handles. This restored the operation of the door, allowing the homeowner to continue using and securing the property while the correct gearbox was ordered.
Two days later, they returned with the correct replacement gearbox. The temporary gearbox was removed, the new gearbox professionally installed and the homeowner's original handles were refitted, restoring the door to its original appearance while ensuring everything operated correctly.
As with every ASJ Locksmiths job, the completed repair was thoroughly tested before the homeowner was invited to operate the door themselves to confirm it was opening, closing and locking smoothly from both sides.
Why was a temporary gearbox installed?
The correct split spindle gearbox was not immediately available. Rather than leaving the homeowner without full use of their door, Shaun and Jayden installed a temporary gearbox that restored access and security until the correct replacement could be fitted.
Practical Advice
If your UPVC door works normally from one side but not the other, don't ignore the warning signs. Faults affecting split spindle gearboxes often become progressively worse and can eventually leave you locked in or out of your property. Having the issue professionally diagnosed early can often prevent a more inconvenient failure.
By diagnosing the fault before replacing any components, installing a temporary gearbox to keep the property fully usable and returning with the correct replacement, Shaun and Jayden ensured the homeowner remained secure while the repair was completed properly.
🎥 Watch the repair here:
https://www.youtube.com/shorts/w9w4e85hS-g
If you're experiencing problems with a UPVC door, need a gearbox replacement in Waltham Cross, or require a trusted locksmith for emergency lockouts and lock repairs, ASJ Locksmiths provide honest advice and professional locksmith services throughout Waltham Cross and the surrounding areas.