Real Locksmiths. Real People. Real Jobs.
Shaun and Jayden attended a property in Cheshunt EN7 on Saturday after a homeowner experienced problems with his door following an attempt to replace the handles himself.
The original handles had failed, so the homeowner purchased replacements. Unfortunately, the new fixing positions didn't match the existing holes.
After measuring where the new holes needed to be, he drilled through the door, unknowingly drilling straight through the gearbox of the multipoint locking mechanism.
When Shaun and Jayden arrived, the door handle was stuck upside down, and the latch was no longer operating correctly.
After removing the handles and gearbox, the damage became clear.
Unfortunately, the original gearbox was no longer available as a direct replacement.
Rather than fitting unsuitable parts, Shaun and Jayden took the necessary measurements and discussed the available options with the homeowner.
The Repair
Following the assessment, the homeowner agreed to replace the damaged mechanism.
✅ Damaged multipoint locking mechanism removed
✅ New universal multipoint locking mechanism installed
✅ Compatible replacement door handles fitted
✅ Lock upgraded to a brass-finish 3-star security cylinder
The brass cylinder was selected to better match the existing door furniture while improving the lock's security specification.
Locksmith Advice – Check Before You Drill
Replacing UPVC door handles isn't always as straightforward as it looks.
Older doors can have unusual handle dimensions, and replacement handles may not match the original fixing positions.
If the new handles don't fit, never drill additional holes without first establishing what is behind the proposed fixing positions.
In this case, an attempt to replace faulty handles resulted in damage to the gearbox, turning a relatively straightforward repair into a much more expensive job.
The important lesson? Correct measurements and compatibility checks can prevent unnecessary damage and expense.
Another genuine UPVC door repair and multipoint locking mechanism replacement in Cheshunt EN7, completed by Shaun and Jayden of ASJ Locksmiths.
ASJ Locksmiths – Real Locksmiths. Real People. Real Jobs.